Hightrees Landscaping (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We may collect the following information when you contact us or use our services:
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Name
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Address
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Phone number
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Email address
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Details about your garden or property required to provide a quote
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Photos you send to help us assess the job
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Payment information (but we do not store card details)
2. How We Use Your Information
We use your information to:
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Provide quotes and carry out landscaping services
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Communicate with you about appointments and updates
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Process payments
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Improve our services
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Maintain our records and comply with legal obligations
We will never sell or share your information with third parties for marketing.
3. Legal Basis for Processing
We only process personal data when we have a lawful basis to do so, such as:
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Contract: to provide the services you request
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Consent: when you voluntarily submit information
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Legitimate interest: to run and improve our business
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Legal obligation: to meet tax or regulatory requirements
4. How We Store & Protect Your Data
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Personal data is stored securely on password-protected devices or systems.
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Only authorised team members can access your information.
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We keep your data only for as long as necessary to provide our services and meet legal requirements.
5. Sharing Your Information
We may share your information with:
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Service providers who help us manage bookings or payments
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Legal or regulatory authorities if required by law
We do not share data for advertising purposes.
6. Photos & Marketing
We may request permission to use before-and-after photos of our work in our portfolio or marketing materials.
We will never use images of your property without your explicit consent.
7. Your Rights
Under UK GDPR, you have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate data
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Request deletion of your information
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Withdraw consent at any time
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Object to how your data is being used
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Request data portability
To exercise any of these rights, contact us at:
[add your email or phone number]
8. Cookies & Website Tracking
If our website uses cookies or analytics tools, we may collect:
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Basic usage data
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Page interactions
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Device type and browser information
You can control cookies through your browser settings.
9. Links to Other Websites
Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last updated” date.